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Managing Your Personal Finances: Ch 25: Consumer Protection Quiz

True/False
Indicate whether the statement is true or false.
 
 
Ch 25: Consumer Protection
 

 1. 
Since 1960, the consumer’s position in the marketplace can best be described as “buyer beware.”
 

 2. 
Protection against fraud was included in the 1962 Consumer Bill of Rights.
 

 3. 
Airline passengers usually deserve compensation if they are “bumped” from a flight that is oversold.
 

 4. 
According to the _Consumer Technology Bill of Rights, _consumers do not have the right to translate legally acquired content into different formats, even if that makes the content more usable to them.
 

 5. 
Consumers have the right to review and copy their own health records and to amend those records.
 

 6. 
Brand-name drugs are expensive because of the costs associated with developing and marketing them.
 

 7. 
The Child Protection and Toy Safety Act of 1969 requires defective toys to be quickly recalled and replaced.
 

 8. 
The Generic Drug Act of 1984 sets rules about who can see your health information.
 

 9. 
It is against the law for health providers to use Social Security numbers as personal identifiers for patients.
 

 10. 
The Food Safety and Inspection Service ensures the safety and wholesomeness of the commercial supply of meat, poultry, and eggs.
 

 11. 
The FCC is the federal clearinghouse for complaints of identity theft.
 

 12. 
The USPIS is a federal law enforcement agency that investigates consumer problems pertaining to the illegal use of the mail.
 

 13. 
The Federal Aviation Administration is an agency of the U.S. State Department.
 

 14. 
In most states, consumer complaints are handled by the lieutenant governor and his/her staff.
 

 15. 
If you need to contact a public official about a consumer issue, you should never do so in person.
 

Multiple Response
Identify one or more choices that best complete the statement or answer the question.
 
 
Ch 25: Consumer Protection
 

 16. 
Which of the following is NOT part of the 1962 Consumer Bill of Rights?
 a.
the right to safety
 c.
the right to low prices
 b.
the right to be informed
 d.
the right to choose
 

 17. 
One provision of the Consumer Technology Bill of Rights is that consumers have the right to
 a.
make copies of software and sell it to their friends.
 b.
make backup copies of purchased CDs to protect against theft.
 c.
receive free hardware and software upgrades for the life of any product purchased
 d.
all of the above
 

 18. 
Patients generally do NOT have the right to
 a.
fully participate in all decisions related to their health care.
 b.
choose their own health care providers.
 c.
force doctors to provide discounts on services.
 d.
receive health information from their providers in an understandable format.
 

 19. 
According to the Flammable Fabrics Act of 1953, the flame-retardant finish on children’s sleepwear must last
 a.
for 50 washings and dryings.
 b.
until the child outgrows the garment.
 c.
for one year.
 d.
for the life of the garment.
 

 20. 
A request for consumers to return defective products to the manufacturer for a refund or repair is called a
 a.
safety inspection
 c.
refund
 b.
buyback
 d.
recall
 

 21. 
Which of the following required product labels to contain accurate names, quantities, and weights?
 a.
Toy Safety Act of 1984
 b.
Fair Packaging and Labeling Act of 1966
 c.
Care Labeling Rule of 1971
 d.
Cigarette Labeling and Advertising Act of 1965
 

 22. 
The Children’s Online Privacy Protection Act of 1998 applies to the online collection of personal information from children under the age of
 a.
18
 c.
13
 b.
16
 d.
10
 

 23. 
Which federal agency sponsors the Malcolm Baldrige National Quality Award?
 a.
FDA
 c.
FCC
 b.
NIST
 d.
CPSC
 

 24. 
The FDA does all of the following _except
 a.
provides food assistance programs such as food stamps and school lunch programs.
 b.
requires testing and approval of all new drugs.
 c.
provides standards and guidelines for poisonous substances.
 d.
establishes labeling guidelines for products
 

 25. 
This not-for-profit organization has the largest consumer testing facility in the world and publishes a popular magazine, Consumer Reports, that gives test results and product ratings.
 a.
Consumer Product Safety Commission
 c.
National Consumers League
 b.
Better Business Bureau
 d.
Consumers Union
 

Matching
 
 
Ch 25 - Consumer Protection
a.
space
f.
prudent
b.
Childproof
g.
BBB
c.
Cosmetics
h.
advocate
d.
Standards
i.
time
e.
Generic
j.
Care
 

 26. 

 Consumers are __________-shifting when they record audio or video for later listening or viewing.
 

 27. 

 Consumers are __________-shifting when they copy the contents of a CD to a portable device for personal use.
 

 28. 

 A(n) __________ layperson is a reasonable, untrained person in a similar situation.
 

 29. 

 The Food, Drug, and __________ Act of 1938 requires that foods be safe, pure, and wholesome.
 

 30. 

 __________ drugs are medications with the same composition as the equivalent brand-name drugs, but they are generally less expensive.
 

 31. 

 __________ devices make potentially dangerous products resistant to tampering by young children.
 

 32. 

 __________ labels give instructions for cleaning and washing clothing and fabrics.
 

 33. 

 One of the missions of the National Institute of __________ and Technology is to develop and reward standards of excellence in business.
 

 34. 

 The __________ is a nonprofit organization focused on creating a more trusting relationship between businesses and consumers.
 

 35. 

 A consumer __________ is a person who actively promotes consumer causes.
 



 
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